Do Apple Black Friday gift cards get sent on non business days

Update: I rang support and they told me the issue was on Microsoft's end (My email is Outlook). He re-sent the email and I received the gift card about 9 hours later. He did mention that if the card didn't turn up after 24 hours then call back and they would send it to a different email address.

Update: called Apple today at 3pm and had them resend the gift card. It just arrived at 8 pm. I also use a hotmail address an case anyone was wondering!

I'm returning from first post on December 2nd here. After I called the second time on that date the lady told me to give a second email (I used my school email which is a gmail), I did receive the card today (December 5th) around 2:30 PM in the gmail and never had anything sent to my original hotmail. The product was ordered on Friday, November 29th and picked up the next day. So there is hope.

Ordered two devices. Received one gift card in my hotmail email the next day, but not the second. After three calls to support they sent it to my gmail which worked fine.

But now, both of my gift cards are inactive. I cannot use either one to buy the third device I planned to get.

I had to call 3 times before it was emailed to me. I was told they were having problems with Outlook (really???) I wonder what was really going on. Unacceptable Apple!!! It was part of the Black Friday deal to send those gift cards within 24 hours. Mine took 240 hours!!! Not even kidding!! Totally unacceptable. The second time I called I was placed on hold for 50 minutes!!! The lady that helped me the 3rd phone call was great! She emailed it to me right away.

Here’s the terms listed:

IPhone devices purchased from apple.com via carrier financing, carrier subsidy, or carrier "pay in full" do not qualify for this promotion.

https://www.apple.com/promo/pdf/EN_US_BF_103119_FINAL.pdf

Apple does not participate here, so no one here has access to your account to answer your question. This is a user to user support forum. You will need to contact Apple Directly.

I have called customer support twice, both claim that they resent it to me, once even saying it has been an issue with Hotmails (which I sincerely doubt). I didn't receive it either time and I honestly think its just the fact they don't want you using the gift card until the sale is over which is awful. On my apple store app it says its been delivered since Friday but I still haven't seen anything.

I have not received my card yet. I spoke to customer service who mentioned that they were having trouble with hotmail accounts. They resent them to me ... but again I did not receive them. Keep posting here to let us all know if anyone has received them. I am aware that Apple does not read these, however it is informative for us to know if people are receiving them or not.

It's not a scam if the fine print tells you exactly what qualifies and what doesn’t qualify. Most people just don’t bother reading it. Look at almost any ad that includes some sort of special offer and there’s always fine print.

How long did the sale go? I purchase it on the Dec 4th and the website still showed the sale going on but I contacted Apple and they said that it was only till Dec 2nd. I don't think I read it wrong and why would they post about a sale that was expired.

So I just learned my iPhone 8 order was ineligible for $50 gift card because I choose ATT as provider on checkout even while paying full price. Really frustrated as no where did it say by choosing ATT and paying full price I WOULDNT get my gift card!

All the marketing material touted $50 gift card. What a let down.

Yup but thats the frustrating part I learned today. I bought it on apple.com, paid full price and on checkout choose ATT cause thats my provider currently.

How is a buyer to know that negates the gift card? Cause from my POV I am buying a phone from Apple to use on ATT.

I have the same issue - I suspect we will receive them after the sale has finished. Fingers crossed.

I have the same issue also. Although my invoice reads that the gift cards have been delivered through email, they are not in my inbox, nor my junk or trash emails.