Macbook or charger are dead

My macbook won't start no charge I'm bringing it in how am I going to back up I think I already have everything on external drive that I was using as the main drive kinda in case of this kind of problem










MacBook Pro 13", OS X 10.10

Posted on Nov 30, 2019 11:59 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2019 4:38 PM

If the laptop won't power on then you will have to rely on your existing backups. Some independent Apple Authorized Service Providers will back up your data for an extra fee if it is required to replace the drive during the course of the repair.


If the laptop powers on you can try putting the laptop into Target Disk Mode to connect it to another Mac to back up your files. You will need the appropriate cables & adapters.


If you have an older model laptop with a 2.5" SATA drive, then you could remove the drive and connect it to another Mac using a USB to SATA Adapter, dock, or enclosure.


Edit: Have you tried these troubleshooting tips?


SMC Reset:

https://support.apple.com/en-us/HT204652


Magsafe Power Adapter:

https://support.apple.com/en-us/HT203207


USB-C Power Adapter:

https://support.apple.com/en-us/HT204652

1 reply
Question marked as Top-ranking reply

Nov 30, 2019 4:38 PM in response to Lost625

If the laptop won't power on then you will have to rely on your existing backups. Some independent Apple Authorized Service Providers will back up your data for an extra fee if it is required to replace the drive during the course of the repair.


If the laptop powers on you can try putting the laptop into Target Disk Mode to connect it to another Mac to back up your files. You will need the appropriate cables & adapters.


If you have an older model laptop with a 2.5" SATA drive, then you could remove the drive and connect it to another Mac using a USB to SATA Adapter, dock, or enclosure.


Edit: Have you tried these troubleshooting tips?


SMC Reset:

https://support.apple.com/en-us/HT204652


Magsafe Power Adapter:

https://support.apple.com/en-us/HT203207


USB-C Power Adapter:

https://support.apple.com/en-us/HT204652

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook or charger are dead

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.