You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

noemi_v Author

Level 1

4 points

Restoring problem

So I have a iPhone 10 and it says to connect to iTunes so I connected it and it says to restore iPhone so it’s preparing to restore but than the phone shuts off so it no longer wants to restore

iPhone XR

Posted on Nov 30, 2019 5:42 PM

Top-ranking reply

Tesserax

Level 10

152,738 points

Posted on Nov 30, 2019 6:26 PM

See if any of the following articles can help:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Restore your iPhone, iPad, or iPod touch to factory settings - Apple Support

View in context

Restoring problem

Similar questions