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Exchange 11 Pro Max for a new one

Can I exchange my iPhone 11 Pro Max cracked screen for a new one and pay the difference? I do not want a screen replacement!!

iPhone 11 Pro Max, iOS 13

Posted on Nov 30, 2019 8:43 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2019 9:03 PM

No. If you have AppleCare+ you can pay the $29 repair price (they may give you a replacement device versus actually making you wait for a repair but it won’t be a brand new retail device. Otherwise if you just want a brand new phone you’ll have to pay for it

1 reply

Exchange 11 Pro Max for a new one

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