Dodge1968 Author

Level 1

4 points

Resetting ipad

I received old iPad from my mother she forgot password and the email account for resetting is gone when she retired

iPad

Posted on Dec 1, 2019 5:00 AM

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1 reply

Level 10

120,932 points

Dec 1, 2019 5:07 AM in response to Dodge1968

She forgot her Apple ID (which is her email address)?

Unless she can retrieve , see here: https://iforgot.apple.com

Or have the original receipt, there nothing you can do.

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Resetting ipad

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