You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I received an email from Apple that I believe to be fraudulent. I am unable to forward that email to Apple for verification. Any suggestions?
iPad 2, iOS 9
Look at the actual email address that it is from and if it isn't from @apple.com then it is a scam or go to https://support.apple.com/en-us/HT204759 to learn more about avoiding scams.
Look at the actual email address that it is from and if it isn't from @apple.com then it is a scam or go to https://support.apple.com/en-us/HT204759 to learn more about avoiding scams.
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
I received a questionable email from Apple. I believe it to be fraudulent, but I am Unable to forward the email. Any suggestions?
