Apple Music billing problem

Question

Apple Music billing problem

Hi, I am trying to set up a payment method for my Apple Music however it is not working.

i previously lived in South Africa (so my Apple ID region is set for South Africa) yet I live in Paris, France now. I have tried to change my country of region in order to supply a payment method BUT I can’t do this until I have ‘spent all my apple funds in ITunes’. I attempted to do this and now have a balance of R5,60 etc. How do I change my country/region so that I too can enjoy Apple Music?

iPhone 11

Posted on Dec 2, 2019 1:36 AM

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Answer 1

rose_10

Community Specialist

Dec 4, 2019 4:35 PM in response to Musicsupport911

Hello Musicsupport911,

Welcome to Apple Support Communities! I understand you are trying to change your location in order to set up your payment method in the iTunes Store but it won't allow you to. I'm happy to assist you with this.

This article provides steps to change your location for the iTune Store:

Change your Apple ID country or region

It sounds like you may have already tried the steps in this article. If you have, contact Apple Support here: Get Support

Best Regards.

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Apple Music billing problem

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