Outlook for Mac error - Outlook can't send or save this message with the attached file If you remove the attachment, you will be able to save the draft message.

Question

Level 1

4 points

Outlook for Mac error - Outlook can't send or save this message with the attached file If you remove the attachment, you will be able to save the draft message.

I am supporting a user with the above issue. Regardless of the file type this message comes up and the user needs to kill outlook or restart to allow them to attach a file to email.

I have tried the following;

Attaching by dragging and browsing - same result
deleting plist files for microsoft. This fixes it, but only temporarily.
reinstall outlook - problem persists.

I have seen threads on this here but none that actually have a working solution. Has anyone found a way to stop this?

Thanks,

Aisling

MacBook

Posted on Dec 2, 2019 3:13 AM

Reply

Answer 1

aina1228

Level 1

8 points

Dec 2, 2019 8:19 PM in response to aisling161

I got this problem for about 3 months tried so much way but the problem still here.

The temp way to fix this issue : use web outlook app / reboot your macbook

Here is the solution on google that i tried

clear fonts cache on 3rd party fonts utilities, clear font books.
use new user profile, reset everything again.

But very interesting, i have some other mojave machine, they are never having this issue.

Reply

Outlook for Mac error - Outlook can't send or save this message with the attached file If you remove the attachment, you will be able to save the draft message.

Similar questions