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Problem to do an in app purchase

Hi!

I got this message when I try to do an in app payment on myn iPad air2. I have tried to solve it but can't find what's wrong.

I have the same payment method on my iPhone 8 plus and there it function.

"It is impossible to make payments with this device. Please check device configuration and try again."

What to do? Please help me!

Best regards Jan

iPad Air 2 Wi-Fi

Posted on Dec 2, 2019 8:27 PM

Best reply

Level 10

103,335 points

Posted on Dec 3, 2019 8:50 AM

Hello,

I suggest that you reach out to Apple for assistance.

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