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Help! Error code

Please help! I can’t upgrade to more memory on iCloud because i get an error code everytime i put my credit card details in... How can i get by this?!

iPhone 5c, iOS 9

Posted on Dec 3, 2019 4:03 AM

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3 replies

Dec 3, 2019 7:58 AM in response to matilda113

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Help! Error code

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