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Pop up warning .... Zeus virus detected. Contact customer service 1-888-224-9813. Not sure what this means or what is going on **** down computer and seeking apples help.

What do I need to do with the warning that popped up up on computer.

MacBook Pro 13", macOS 10.14

Posted on Dec 3, 2019 7:55 AM

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5 replies

Dec 3, 2019 8:26 AM in response to herman244

harman24 Said:

What do I need to do with the warning that popped up up on computer.”

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It is a scam.


What you need to do is Force Quit Safari and Clear Your Temporary Internet Files


To Force Quit Safari:

  1. Press: Command + Tab
  2. Select: Finder (Smiley Face)
  3. Click: The Apple Emblem on the Finder menu
  4. Click: Force Quit...
  5. Select: Safari
  6. Click: Force Quit button
  7. Click: Force Quit button


To Clear your Temporary Internet Files:

For Safety & Privacy purposes, clear your Temporary Internet Files:

Go Here: (History and Cache)


For Note:

Look at the domain, and you’ll see that there is nothing Apple about it. Look in the History part of the Finder menu bar. If it doesn’t end in apple.com, no matter what the domain, it is not Apple.

Dec 3, 2019 8:00 AM in response to herman244

You should treat that message with the same seriousness as if your Mac told you that you had a ruptured spleen. That is, it is laughable.


No one can determine such stuff from OUTSIDE your computer such as in a Web Browser. If Apple had detected such stuff, they would have precluded its ever becoming active, not sent you a scare-ware pop-up message.


That is NOT likely to be an APPLE support phone number, do not call it.

Pop up warning .... Zeus virus detected. Contact customer service 1-888-224-9813. Not sure what this means or what is going on **** down computer and seeking apples help.

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