Ipad disabled, connect to iTunes

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Level 1

8 points

Followed steps, asks to update or restore, select update says need to close iTunes. Close iTunes and nothing happens. Any thoughts??

iPad, iOS 13

Posted on Dec 3, 2019 12:37 PM

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Answer 1

Top-ranking reply

Level 10

103,365 points

Hello,

Please refer to the following Apple Support documents.

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Answer 2

Level 10

103,365 points

Hello,

I then suggest that you reach out to Apple for assistance.

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Answer 3

Level 1

8 points

How tried these steps and nothing happens

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Answer 4

Level 10

230,678 points

What is saying you need to close iTunes? What version number of iTunes are you using? What computer OS are you using iTunes in?

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