Pictures won't delete in imessages
When I view "info" within imessages, it shows all the pictures used in a conversation. Tapping delete does nothing. Please advise.
When I view "info" within imessages, it shows all the pictures used in a conversation. Tapping delete does nothing. Please advise.
Hello placid8,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to delete picture attachments in the Messages app on your iPhone. If you haven't already, please force close the Messages app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Then test your issue again with these steps:
Force an app to close on your iPhone, iPad, or iPod touch
Send photos, videos, and audio messages on iPhone
If you're still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.
How to back up your iPhone, iPad, and iPod touch
Transfer photos and videos from your iPhone, iPad, or iPod touch
Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.
Cheers!
I am having the same problem with certain photos not deleting from message threads. With restarts, new iOS updates, etc the issue persists.
Pictures won't delete in imessages