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Issue with downloading apps

Hi, I’m trying to download apps but whenever I try to do so, I get an alert stating that I have owe money for a previous purchases. All the apps that I use are free and don’t know for what am I being charged for. If you can please help me so that I can download apps with no issues.

Thank you


iPad Air 2, iOS 13

Posted on Dec 3, 2019 3:40 PM

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Question marked as Best reply

Posted on Dec 3, 2019 6:50 PM

Hello,


I suggest that you reach out to Apple for assistance.


Contact AppleCare

1 reply

Issue with downloading apps

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