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iPhone 11 - IOS 13.2.3 - The iPhone cannot be synced. Error message that "There is not enough memory available."

I am trying to sync my new iPhone 11 on iTunes.


The IOS is 13.2.3. The capacity is 238.40GB with 161.37GB free.


I'm syncing my Music (Options - Sync only checked songs and videos), (12) Podcasts, and Photos.


I get the error message "The iPhone "iPhone Name" cannot be synced. There is not enough memory available."


Where am I going wrong? My iPhone 7 was having no issues! Help.

iPhone 11

Posted on Dec 4, 2019 6:10 AM

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Question marked as Best reply

Posted on Dec 4, 2019 6:55 AM

I figured out a workaround.


Instead of syncing the 61 photos from a folder my external hard drive to iTunes. I imported the photos into an album on the Photos app (iPhoto) and synced my photos on my iPhone from there.


The problem is resolved.

1 reply

iPhone 11 - IOS 13.2.3 - The iPhone cannot be synced. Error message that "There is not enough memory available."

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