I have 16gb phone so I bought 50gb and it’s still telling me I don’t have enough storage space

What can I do to get my photos added to my phone when it’s saying I don’t have Space but I bought space and it’s not working

iPhone 6s, iOS 13

Posted on Dec 4, 2019 8:37 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2019 1:51 PM

Hello keyona88,


Thank you for using Apple Support Communities. It's my understanding that you're unable to add photos to your iPhone even after purchasing iCloud storage. You've come to the right place! I'm happy to help.


The storage capacity of your iPhone is separate from iCloud storage. The alert you're seeing could be stating that you don't have enough storage on your iPhone, not iCloud. You will need to make space on your iPhone in order to add photos. Take a look at the tips in the resource below:


About storage on your device and in iCloud


Have a nice day!

1 reply
Question marked as Top-ranking reply

Dec 7, 2019 1:51 PM in response to keyona88

Hello keyona88,


Thank you for using Apple Support Communities. It's my understanding that you're unable to add photos to your iPhone even after purchasing iCloud storage. You've come to the right place! I'm happy to help.


The storage capacity of your iPhone is separate from iCloud storage. The alert you're seeing could be stating that you don't have enough storage on your iPhone, not iCloud. You will need to make space on your iPhone in order to add photos. Take a look at the tips in the resource below:


About storage on your device and in iCloud


Have a nice day!

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I have 16gb phone so I bought 50gb and it’s still telling me I don’t have enough storage space

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