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User profile for user: averyteach
averyteach Author
User level: Level 1
4 points

We were setting up a new iPad and used a new apple id - then it kept asking for a passcode. We cannot find the passcode

We were setting up a new iPad and used a new apple id - then it kept asking for a passcode. We cannot find the passcode

Posted on Dec 4, 2019 2:13 PM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,377 points

Posted on Dec 4, 2019 2:38 PM

Hello,


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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We were setting up a new iPad and used a new apple id - then it kept asking for a passcode. We cannot find the passcode

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