averyteach Author

Level 1

4 points

We were setting up a new iPad and used a new apple id - then it kept asking for a passcode. We cannot find the passcode

We were setting up a new iPad and used a new apple id - then it kept asking for a passcode. We cannot find the passcode

Posted on Dec 4, 2019 2:13 PM

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1 reply

Level 10

103,437 points

Dec 4, 2019 2:38 PM in response to averyteach

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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We were setting up a new iPad and used a new apple id - then it kept asking for a passcode. We cannot find the passcode

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