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Level 1

4 points

Why am I trying to update my iPhone and it can’t ??

I can’t update my iPhone I don’t why but I need your help

iPhone 6 Plus, iOS 12

Posted on Dec 5, 2019 1:17 AM

Top-ranking reply

Level 6

8,212 points

Posted on Dec 5, 2019 2:59 AM

An iPhone 6 (or 6 Plus) cannot be upgraded past 12.4.3. This device is too old and it doesn't have enough RAM to support iOS 13.

iOS 13 is supported on the iPhone 6s / SE and newer models.

If you want to update to iOS 13, you need to buy a new iPhone first.

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