Phone won’t save new phone numbers

Since I updated my phone recently I can’t save new phone numbers. Well, I can, but I can’t. It DOES save their name in my contacts, it does make a contact, but in messages and on the call list their name doesn’t show up. It still only shows the phone number. What is going on?

iPhone 8 Plus, iOS 13

Posted on Dec 5, 2019 9:59 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2019 5:32 PM

Hi Chelseabox,


It sounds like you're having trouble adding contacts and I want to help.


Have you tried forcing these apps to close and restarting your iPhone?

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Dec 8, 2019 5:32 PM in response to Chelseabox

Hi Chelseabox,


It sounds like you're having trouble adding contacts and I want to help.


Have you tried forcing these apps to close and restarting your iPhone?

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Restart your iPhone - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

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Phone won’t save new phone numbers

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