Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail problem on new iMac

Have just bought a new iMac to replace my 10 year old iMac. Initially everything worked including mail. Since uploading my data from a hard external disc via Time Machine I cannot get mail. My password is not being accepted. I am baffled! Mail on my old iMac is still working. Can anyone help?


Posted on Dec 5, 2019 10:18 AM

Reply
Question marked as Best answer

I would start by either using https://support.apple.com/guide/mail/if-you-cant-receive-emails-mlhlp1138/mac or even better, please give AppleCare a call. With any new Apple product you are entitled to 90 days of complimentary AppleCare telephone support. I would recommend that you use this. If you were not aware of benefit please click https://support.apple.com/complimentary

Posted on Dec 5, 2019 10:56 AM

3 replies
Question marked as Best answer

Dec 5, 2019 10:56 AM in response to willjm

I would start by either using https://support.apple.com/guide/mail/if-you-cant-receive-emails-mlhlp1138/mac or even better, please give AppleCare a call. With any new Apple product you are entitled to 90 days of complimentary AppleCare telephone support. I would recommend that you use this. If you were not aware of benefit please click https://support.apple.com/complimentary

Mail problem on new iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.