Deregister phonenumber on I message doesn’t work

Impossible to deregister my old phone number. Have a new number but the old stay in Apple ID

Posted on Dec 7, 2019 8:39 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2019 9:52 AM

Have you tried the steps in this article?


iMessage on your iPhone or online - Deregister


Have you tried signing out of Messages/FaceTime after doing the above and then sign back in?


Have you tried signing out of Messages/FaceTime and then change the number on your Apple ID? Allow up to 24 hours for the change to sync. Then sign into Messages/FaceTime and test.


Apple ID - Manage



1 reply
Question marked as Top-ranking reply

Dec 7, 2019 9:52 AM in response to Niels and Leila__

Have you tried the steps in this article?


iMessage on your iPhone or online - Deregister


Have you tried signing out of Messages/FaceTime after doing the above and then sign back in?


Have you tried signing out of Messages/FaceTime and then change the number on your Apple ID? Allow up to 24 hours for the change to sync. Then sign into Messages/FaceTime and test.


Apple ID - Manage



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Deregister phonenumber on I message doesn’t work

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