I can't log into facetime on ipod touch

Question

evanross103 Author

Level 1

8 points

I can't log into facetime on ipod touch

I can't get my ipod touch to log me into facetime even though my appleid works on the web.

Is there a minimum IOS version for it? I have 6.1.6 (yes, I know it's ancient)

Posted on Dec 7, 2019 2:26 PM

Reply

Answer 1

QuickPost

Level 10

103,335 points

Dec 7, 2019 5:44 PM in response to evanross103

Hello,

There shouldn't be any problem using an older device for FaceTime. As long as it originally supported FaceTime then there shouldn't be any problem using FaceTime with it. I suggest you reach out to Apple to see what they have to say.

Contact AppleCare

Reply

Answer 2

QuickPost

Level 10

103,335 points

Dec 7, 2019 3:06 PM in response to evanross103

Hello,

Please refer to the following Apple Support document.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Reply

Answer 3

evanross103 Author

Level 1

8 points

Dec 7, 2019 5:03 PM in response to QuickPost

I did check the support docs but they didn't help. That's why I figured I'd ask here.

Reply

Answer 4

evanross103 Author

Level 1

8 points

Dec 7, 2019 6:55 PM in response to QuickPost

I agree, there "shouldn't" be a problem, but there was.

Wiping/Resetting the device got it to work

Reply

I can't log into facetime on ipod touch

Similar questions