I can’t make the purchase for my game

I want to make the in app purchase for the app tennis clash but it shows some problems with the purchase and I need to contact the support. I don’t know why and I used to be ok with it.

iPhone 11 Pro Max, iOS 13

Posted on Dec 7, 2019 10:25 PM

Reply
1 reply

Dec 10, 2019 1:09 PM in response to stephy195

Hello stephy195,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to make in-app purchases as expected on your iPhone. To help with this, please follow the steps below and then contact Apple if you need any further assistance.



"If you have trouble making an in-app purchase, make sure that your payment information is up to date. For any other issues with in-app purchases, you can report a problem. You can also change or cancel your auto-renewing in-app subscriptions."



Buy additional app features with in-app purchases and subscriptions

Contact Apple Support 



Cheers!

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I can’t make the purchase for my game

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