You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

1 year free Apple TV + offer

I have just purchased a 4K Apple TV and my 1 year free offer isn’t showing on the Apple TV app

Apple TV 4K, tvOS 12

Posted on Dec 8, 2019 12:29 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2019 9:10 AM

If purchased from Apple or an authorized reseller and you had not previously subscribed you would qualify (if refurbished it would need to be from Apple only as other sellers would not qualify).


Follow the steps below, if still having issues then contact Apple support


  1. Turn on your new Apple device and sign in with your Apple ID.
  2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
  3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
  4. Tap Enjoy 1 Year Free.



3 replies
Question marked as Top-ranking reply

Dec 8, 2019 9:10 AM in response to garryfromstockport

If purchased from Apple or an authorized reseller and you had not previously subscribed you would qualify (if refurbished it would need to be from Apple only as other sellers would not qualify).


Follow the steps below, if still having issues then contact Apple support


  1. Turn on your new Apple device and sign in with your Apple ID.
  2. Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
  3. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
  4. Tap Enjoy 1 Year Free.



1 year free Apple TV + offer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.