You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacOS Catalina Bus Error 10 - loads of apps crashing a few seconds after opening them.

Hey! I've been having this issue where a lot of my apps are quitting 1 or 2 seconds after being launched. This includes, but is not limited to: Page, Numbers, Keynote, Affinity Photo/Designer/Publisher. Opening keynotes for the first time, I got the "onboarding" steps where you show new features for the release, and the app crashed at the finder "load a document" dialogue that comes when opening the app. Other apps, like Final Cut Pro X, DaVinci Resolve 16, Safari, Chrome, Newton Mail etc seem to work flawlessly(a wide variety of apps from a variety of sources/install methods).


Furthermore, following the thread found here (https://discussions.apple.com/thread/7145240), I've booted the system into safe mode, where I can indeed open all of the apps that crash when booting normally. This leads me to believe that Bus Error 10 is in my case not a hardware fault, despite it's implications.


I can't seem to find a lot of info on the subject. Before I go ahead and reinstall MacOS catalina, I'd love to see if anyone has a way to resolve this.


Current config:

MacOS Catalina Version 10.15.1 (on the latest available update as of 8th december 2019)

Macbook Pro 15" 2019

Core i9 8-Core 2.3 GHz

16GB ram

Radeon Pro 560X 4GB

This has been tested with and without a variety of thunderbolt docks/monitors. It doesn't seem to be related to hardware connected to the system.



Just a few crash dumps:

Affinity Publisher:



MacBook Pro 15”, macOS 10.15

Posted on Dec 8, 2019 9:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2019 10:20 AM

Here's a troubleshooting procedure you can use to help with your problem:


A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


    Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac's PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences, if needed, after resetting the PRAM.
  6. Test in safe mode to see if the problem persists, then restart normally.  Use safe mode to isolate issues with your Mac and Playing Safe - what does Safe mode do?
  7. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  8. Repair permissions on the Home folderResolve issues caused by changing the permissions of items in your home folder.
  9. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  10. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Install OS X then click on the Continue button.
  11. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:


     1. Select Disk Utility from the Utility Menu and click on the Continue button.

     2. When Disk Utility loads select the drive (out-dented entry) from the Device list.

     3. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.

     4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)

     5. Click on the Apply button, then wait for the Done button to activate and click on it.

     6. Quit Disk Utility and return to the Utility Menu.

     7. Select Install OS X and click on the Continue button.


4 replies
Question marked as Top-ranking reply

Dec 8, 2019 10:20 AM in response to Kappy

Here's a troubleshooting procedure you can use to help with your problem:


A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


    Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac's PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences, if needed, after resetting the PRAM.
  6. Test in safe mode to see if the problem persists, then restart normally.  Use safe mode to isolate issues with your Mac and Playing Safe - what does Safe mode do?
  7. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list.  Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  8. Repair permissions on the Home folderResolve issues caused by changing the permissions of items in your home folder.
  9. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  10. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Install OS X then click on the Continue button.
  11. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:


     1. Select Disk Utility from the Utility Menu and click on the Continue button.

     2. When Disk Utility loads select the drive (out-dented entry) from the Device list.

     3. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.

     4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)

     5. Click on the Apply button, then wait for the Done button to activate and click on it.

     6. Quit Disk Utility and return to the Utility Menu.

     7. Select Install OS X and click on the Continue button.


Dec 8, 2019 10:20 AM in response to Marhan93

If your system functions normally in safe mode but not in normal mode, then it's a good chance you have a software related problem. I suggest you start researching here: Playing Safe- what does Safe mode do?, My Mac only runs properly in Safe mode, and Use safe mode to isolate issues with your Mac - Apple Support.


Crash reports take up a lot of space and are only useful to engineers with the proper debugging software and hardware. They are not very meaningful to most of us here. It's getting harder and harder just understanding kernel panic logs.

Dec 11, 2019 1:51 AM in response to Kappy

Thanks for the insightful reply! I did step 1-8, double checked the resets. None of these resets worked, but making a new account did, so I've started cloning my user folders etc. Hopefully I won't have to reset everything. If the isssues reappear I will try to to learn the diagnostic articles you linked in the first reply.


This is an annoying issue and seems to be caused by software. I've enabled auto reporting of crashes for improvements on my Mac, is there anything else I can do to help out diagnosing this issue? I probably wouldn't have figured out how to do half of those steps if I wasn't the "IT guy" at my studio(I keep all the workstations and our media server running), this seems to be pretty isolated so I don't expect it to be a top priority bug. At the same time it's quite a severe software error, I'd like to help prevent it in the future.

Dec 11, 2019 10:20 AM in response to Marhan93

I'm guessing it's too late but in a case such as yours, it's a good idea not to restore from a backup. If the problem was in the user account, then restoring the backed up account will simply restore the old cause of the problem. It's usually better to carefully move old files over a few at a time in order to test if the problem cause is also present. This helps limit the scope of evaluating everything after they have been restored.



MacOS Catalina Bus Error 10 - loads of apps crashing a few seconds after opening them.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.