Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

new I pad

I have a new I pad 10.2 system is up to date. I have downloaded Words with Friends 2, whenever I try to open it the I pad goes blanks like shutting down. Any help on that

iPad, iOS 13

Posted on Dec 8, 2019 2:59 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Dec 8, 2019 3:00 PM

Hello,

Have you tried restarting iPad?

Restart your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

I pad screen is blank I pad screen is blank , not responding
187 1
I pad screen went blank! help! Any ideas how to refresh I pad screen that went blank?
238 2
had latest update now I-Pad won't load. It's showing several languages of Hello, lets me put in password then goes right back to screen with all the hello's on it. can't provide model or serial number as I can'g get to info on I-Pad. I bought it December of 2018. No problems until update now I can't get logged in at all.
134 1

1 reply

Top-ranking reply

QuickPost

Level 10

103,365 points

Dec 8, 2019 3:00 PM in response to papa38g

Hello,

Have you tried restarting iPad?

Restart your iPhone, iPad, or iPod touch - Apple Support

new I pad

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up