How can I stop this message from popping up every time I try I download something that’s free of no charge? I’ve looked into the problem to try fix it but I’m not quite sure what exactly I’m supposed to to do. Please help me!
iPhone 5s, iOS 12
Hello jaelyn179.
Welcome to Apple Support Communities.
If I'm understanding correctly, you are unable to download apps because of a prompt to verify billing information. I will be glad to assist.
Please see the following resource for some steps that can help resolve this:
If your payment method is declined in the App Store or iTunes Store
If the issue persists, I would recommend reaching out to iTunes Support:
Cheers.
Tap continue and sign in to view bill information?
