Apple TV on my computer won't open
This morning my Apple TV will not open on my computer. It shows all the choices of the App on the bar but the screen is not there.
iMac 21.5", macOS 10.15
User profile for user:
raina_b22
User level:
Community Specialist
Hello VeryMerry,
Thank you for using Apple Support Communities.s
I understand that you are having issues with the Apple TV app not opening on your computer. I have a series of steps that you can try for the issue. Test after each step.
- Restart your computer if you haven't already.
- Update the macOS on your computer to make sure it is up to date. How to update the software on your Mac - Apple Support
- Reset warnings, cache and clear play history. Open the TV app. Click TV > Preferences > Advanced, then click ‘Reset Warnings’, ‘Reset Cache’ and Clear Play History’
- Sign out of the TV app and sign back in. Open TV app, click 'Account' in the menu bar, then 'Sign Out'. Then go to Account and sign back in.
- Restart into safe mode and test again. Use safe mode to isolate issues with your Mac - Apple Support
Let us know how it goes with this troubleshooting.
Best regards.