You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jamesbradford216
Jamesbradford216 Author
User level: Level 1
4 points

Billing charges

Looking to find out what charge is for ref # 0100438422 or # 24692169310100438422148

apple.com/bill

Apple TV 4K, tvOS 13

Posted on Dec 9, 2019 9:14 AM

Reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,125 points

Posted on Dec 9, 2019 10:22 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, the following has instructions and includes information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,125 points

Dec 9, 2019 10:22 AM in response to Jamesbradford216

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, the following has instructions and includes information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

Reply

Billing charges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up