When I use a template on a new pages or keynote file the edited document cannot be saved. I get an error message which states "Untitled can't be opened right now. Keynote can't read the file." This happens whether I try to change the file name or not. I am on the Catalina OS.
iMac 21.5", macOS 10.15
Try resetting Keynote by completing all of the following steps in the order listed:
1. ensure you have a current backup of all your user files, saved to a separate drive
2. close all applications
3. uninstall Keynote; for this procedure to work, an application removal tool must be used, App Delete has a free trial and works for this procedure. It can be downloaded from the developer’s website here: App Delete
4. empty the Trash (Finder > Empty Trash)
5. restart the Mac (Apple Menu > Restart); Immediately after the Apple startup sound, press the shift key on the keyboard, release shift when the Apple icon appears. Start up will take longer than usual as the Mac is performing a software repair of the start up drive
6. After the Mac is fully powered up, restart the Mac normally: Apple Menu > Restart
7. reinstall Keynote from the Mac App Store Application
Try resetting Keynote by completing all of the following steps in the order listed:
1. ensure you have a current backup of all your user files, saved to a separate drive
2. close all applications
3. uninstall Keynote; for this procedure to work, an application removal tool must be used, App Delete has a free trial and works for this procedure. It can be downloaded from the developer’s website here: App Delete
4. empty the Trash (Finder > Empty Trash)
5. restart the Mac (Apple Menu > Restart); Immediately after the Apple startup sound, press the shift key on the keyboard, release shift when the Apple icon appears. Start up will take longer than usual as the Mac is performing a software repair of the start up drive
6. After the Mac is fully powered up, restart the Mac normally: Apple Menu > Restart
7. reinstall Keynote from the Mac App Store Application
Keynote uses the term Themes when creating new presentations
This does not appear to solve my problems. Could you please give me similar instructions for Pages? I get a message “Blank copy” can’t be opened right now when I try to save. I can't export or email.
I tried the above fixes on Keynote and they don't seem to work.
pages and keynote template files cannot be saved
