Wiping an Ipad Mini

I have an Ipad mini used for point of sale previously, but don't know the Apple ID or password linked to the device. How do I wipe it and start over?

Posted on Dec 9, 2019 11:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2019 12:12 PM

You'll need to take it and proof of purchase of the device to Apple to get it wiped.


Without the Apple ID and password, wiping it will undoubtedly result in Activation Lock for which you will be required to know the Apple ID and its password to then access the iPad.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wiping an Ipad Mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.