You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement airpod

Hello,


I am trying to replace my left AirPod since I lost my old one. I am following the instructions but I can't get it to work. When I am trying to connect the AirPod it connects as a new bluetooth connection and not together as the right AirPod. I can get the left one to work separately and the right one to work separately but I can not get them to work at the same time. What do I do? Thank you!


Best,

Julia

Posted on Dec 9, 2019 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2019 1:57 PM

Hopefully the left- and right-AirPods are the same generation. This is required. Hopefully you were careful to check this when you replaced the AirPod.

1 reply

Replacement airpod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.