2 Replies Latest reply: Sep 3, 2010 10:50 AM by wpociengel
Tommy Bahama Level 1 Level 1 (0 points)
In response to an earlier post about removing residue from an iPad screen, I was going to try the warm water on a cloth approach but I can't get the iPad out of the case now:). I have the commuter series I think is what it's called, it's the cheaper of the two otterbox iPad cases. I was going to try to clean my screen but I can't get the iPad out of the case to do it:). If anyone has any instruction on how to remove it I would greatly appreciate it

Macbook Pro, Mac OS X (10.5.5)
  • Tommy Bahama Level 1 Level 1 (0 points)
    Anyone have any info?
  • wpociengel Level 1 Level 1 (0 points)
    While I don't have that case, I have the Defender case, I also had an issue like this when I first got my case.

    My trouble, and maybe yours, was that I had somehow left some adhesive from the screen sticker on the face of the protector. That had bonded to the case front.

    If you suspect this is your problem then I would suggest that you very, very gently warm the case with a hairdryer to loosen the glue. YMMV If you ruin your case, iPad, burn down the house, start a riot or instigate a small war then let it be know it is not my fault. You accept all responsibility on yourself.

    But think about it you only have so many options:

    all could go wrong and anything could happen. Examine what is going on and see if the above suggestion applies.

    Oh and you could just ask the vendor as I have found them to be very helpful and willing to ensure you are happy with their product. I know I am.