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iphone 11 pro randomly won't turn on

Hi there,

Last night I plugged my iphone 11 pro (2 months old, if that) and it was at 63% battery. I woke up at 1am, totally working fine. I woke up at 330am, and the phone was completely shut down and still will not turn back on. Ive tried multiple chargers and plug ins, trying to turn it on using the buttons, different button combinations, etc.

Help!

iPhone 11 Pro

Posted on Dec 10, 2019 5:10 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2019 5:21 AM

See this support guide and follow all the steps provided:--> If your iPhone, iPad, or iPod touch won't charge - Apple Support

and/or:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If the issue still persists, since your device is brand new, have it inpsected at an Aple Store or AASP.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 10, 2019 5:21 AM in response to sydni144

See this support guide and follow all the steps provided:--> If your iPhone, iPad, or iPod touch won't charge - Apple Support

and/or:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If the issue still persists, since your device is brand new, have it inpsected at an Aple Store or AASP.

Regards

Giulio

iphone 11 pro randomly won't turn on

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