You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Pencil Pairing Issues

So, I just received an iPad (6th Gen) and a 1st Gen Apple Pencil for my birthday and I am having an issue with pairing my Apple Pencil to my iPad. First, when I plug in the Pencil, it asks if I want to Pair and I say yes. Then, it shows as connected then not even a second later, it goes to Not Connected. I tried all the steps suggested by Apple Support with no success. I also tried checking the firmware of the Pencil and when I go to the About section, I see the Apple Pencil appearing and disappearing like the iPad is recognizing it but not really recognizing it. I am planning to go to the Apple Store to see what can be done without having to purchase another Pencil but I wanted to see if there was a fix to this so that I don't have to go into the store.

Posted on Dec 10, 2019 5:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2019 7:05 AM

You won't have to purchase another Apple Pencil at the store, the store should just give a free replacement under warranty.


Best of Luck to You!

3 replies

Apple Pencil Pairing Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.