Text messages
Sometimes when I try to text someone their name shows up green in the text box and I can’t send them a text. Or can I receive text from them. Why does that happen?
iPhone 11 Pro Max
User profile for user:
chris_g1
User level:
Community Specialist
Hello Jacqueholl,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to send or receive messages from a specific contact on your iPhone. Based on your description, see if the steps in the section titled "If you see a green message bubble" in this Apple resource help with your situation, and then contact Apple if you need any further assistance.
If you can't send or receive messages on your iPhone, iPad, or iPod touch
Cheers!