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i forgot my security questions. and it says "we dont have sufficient information to reset your securityquestions" Can you help me?

i forgot my security questions. and it says "we dont have sufficient information to reset your securityquestions" Can you help me?

Posted on Dec 10, 2019 3:40 PM

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Question marked as Best reply

Posted on Dec 10, 2019 5:18 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

1 reply
Question marked as Best reply

Dec 10, 2019 5:18 PM in response to ozcan144

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

i forgot my security questions. and it says "we dont have sufficient information to reset your securityquestions" Can you help me?

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