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The person I got the Apple Watch from is deceased

The person I got the Apple Watch from is deceased how can I reset it

Posted on Dec 10, 2019 7:08 PM

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You will have to get the family to provide you with a copy of a death certificate, something showing that you are legally the new owner of the phone and the device and bring that to a physical Apple Store to get help.

Posted on Dec 10, 2019 7:11 PM

6 replies

The person I got the Apple Watch from is deceased

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