Phishing email scam -

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Level 1

4 points

Phishing email scam -

My daughter clicked on the following email and was prompted to enter her appleID and password.

She entered her info but I think she got her password wrong. Luckily she let me know right away and I walked her through resetting her password and enabling 2-factor auth.

My question is: Are there any other steps I need to take? Does she need to disable applepay? Should she wipe the device??? We have family sharing enabled and sends me requests for purchases. Do I need to disable that?

Any feedback would be greatly appreciated!

-Paranoid Dad

iPhone XS

Posted on Dec 10, 2019 8:33 PM

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Answer 1

Top-ranking reply

ckuan

Level 10

120,806 points

Dec 10, 2019 8:45 PM in response to Danelgran1

Changing her password and setting up 2 factor authentication is good idea.

Make sure you have at least 2 trusted phone numbers for verification just in case.

You need to tell your daughter to be vigilant about scams, phishing, ...

Read here: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

In any case, you can ask here first before you give out your Apple ID.

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Phishing email scam -

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