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loai147 Author

Level 1

4 points

I need help

When I download or try to update any thing it gives me. To write the Apple ID password of another phone

iPhone XS Max, iOS 13

Posted on Dec 11, 2019 9:18 AM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Dec 11, 2019 9:22 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review

Or you can try to set up Family Sharing to keep access to your purchases.

Family Sharing

Family Sharing - Set up

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