How to shuffle my music

I am unable to shuffle my albums

iPod, iOS 12

Posted on Dec 11, 2019 4:03 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2019 6:44 AM

Hello and welcome to Apple Support Communities, kenjames!


I understand you're not able to shuffle albums. I'd be happy to provide information about this.


Use the steps in the following article: Repeat and shuffle music

"Shuffle music

To turn shuffle on or off, ask Siri. Or use the controls in the Music app on your iPhone, iPad, iPod touch, Apple Watch, Mac, Android device, or in iTunes for Windows on your PC.

How to turn shuffle on or off on your iPhone, iPad, iPod touch, or Android device

  1. Open the Music app.
    • Open an album or playlist.To turn on shuffle, tap Shuffle at the top of the screen.
    • To turn off shuffle, tap the song that's playing at the bottom of the screen to open Now Playing, tap , then tap .

To check if shuffle is turned on, tap the song that's playing at the bottom of the screen to open Now Playing, and look for ."


Have a great day!

1 reply
Question marked as Top-ranking reply

Dec 16, 2019 6:44 AM in response to kenjames

Hello and welcome to Apple Support Communities, kenjames!


I understand you're not able to shuffle albums. I'd be happy to provide information about this.


Use the steps in the following article: Repeat and shuffle music

"Shuffle music

To turn shuffle on or off, ask Siri. Or use the controls in the Music app on your iPhone, iPad, iPod touch, Apple Watch, Mac, Android device, or in iTunes for Windows on your PC.

How to turn shuffle on or off on your iPhone, iPad, iPod touch, or Android device

  1. Open the Music app.
    • Open an album or playlist.To turn on shuffle, tap Shuffle at the top of the screen.
    • To turn off shuffle, tap the song that's playing at the bottom of the screen to open Now Playing, tap , then tap .

To check if shuffle is turned on, tap the song that's playing at the bottom of the screen to open Now Playing, and look for ."


Have a great day!

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How to shuffle my music

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