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Verification

I want to remove my apple id from my old iphone, and im getting Verification Failed.. What can i do?

Posted on Dec 11, 2019 5:07 PM

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Question marked as Best reply

Posted on Dec 11, 2019 5:17 PM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



1 reply
Question marked as Best reply

Dec 11, 2019 5:17 PM in response to Gumbs10

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



Verification

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