“migration assistant” isn’t working

So I have two MacBooks and started the “migration assistant last night.” 12 hours later both machines are still “in process” which is ridiculously long.


I don’t have games on it; just my work.


Can I cancel it “midstream” and most importantly will my documents be saved????

MacBook Air 13", macOS 10.12

Posted on Dec 12, 2019 5:26 AM

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2 replies

Dec 16, 2019 11:34 AM in response to winterishere19

Hi winterishere19,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with Migration Assistant. I’m happy to help.


You should be able to cancel Migration Assistant and start over without issue, as your documents should stay on the old Mac. 


You may also want to try a different method for transferring information:


How to move your content to a new Mac - Apple Support


Take care.

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“migration assistant” isn’t working

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