MacBook Pro (15-inch, 2018) won't turn on

I have a 15" MacBook Pro from 2018 with a touch bar. I can't turn it on, when I press the power button nothing happens. If I plug in the charger I can't hear the standard charging sound. I tried multiple chargers and also using multiple port in the computer.


Do you have any idea what can I try?

Posted on Dec 12, 2019 10:59 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2019 11:05 AM


The only charger you should be using is the Apple 87W Type C charger with the OEM USBC cable.


shut down and disconnect all external devices

reset the smc

https://support.apple.com/en-us/HT201295

repeat 3x


reset the nvram

https://support.apple.com/en-us/HT204063

repeat 3x


boot into safe mode

https://support.apple.com/en-us/HT201262

reboot normally


The 15" 2018 TB Macbook Pro does not emit a "charging sound". If your macbook is making a sound as it charges you need to contact Apple and have the device checked by an Apple Authorized service center.



4 replies
Question marked as Top-ranking reply

Dec 12, 2019 11:05 AM in response to Lotsie


The only charger you should be using is the Apple 87W Type C charger with the OEM USBC cable.


shut down and disconnect all external devices

reset the smc

https://support.apple.com/en-us/HT201295

repeat 3x


reset the nvram

https://support.apple.com/en-us/HT204063

repeat 3x


boot into safe mode

https://support.apple.com/en-us/HT201262

reboot normally


The 15" 2018 TB Macbook Pro does not emit a "charging sound". If your macbook is making a sound as it charges you need to contact Apple and have the device checked by an Apple Authorized service center.



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MacBook Pro (15-inch, 2018) won't turn on

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