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Cannot remember Apple ID password created 15 years ago!

When I purchased my first iphone, I set up an Apple ID and password - 15 years ago! I cannot remember the password and contacted Apple a while ago and they helped me set up a new Apple ID and password.

They then advised me to go through all of my apps and delete them ad then download them with the new Apple ID and password.

I have a message from What's App to say that the App needs to be updated within the next 5 days. I decided to first back up my phone to ICloud as I dont want to lose all the information that I have on What's App. When I try to log into ICloud the old AppleID appears and of course I dont have the password!

I need some help please!

Many thanks

iPhone 8 Plus, iOS 12

Posted on Dec 12, 2019 2:23 PM

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Posted on Dec 12, 2019 2:29 PM

Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

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Cannot remember Apple ID password created 15 years ago!

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