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Level 1

4 points

error (9) when i try to update. over and over. what can i do?

my ipod touch 5th gen gives me error (9) when i try to update. Is there a remedy? Been on phone with apple support for an hour..

Posted on Dec 12, 2019 3:00 PM

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Level 10

103,305 points

Posted on Dec 12, 2019 4:52 PM

Hello,

Please refer to the following Apple Support document.

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