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Level 1

4 points

While updating my iPad Pro it says Preparing Update but it seems to be stuck

Preparing update for my iPad Pro is taking forever, why?

iPad Pro, iOS 13

Posted on Dec 12, 2019 3:11 PM

Top-ranking reply

Level 10

103,365 points

Posted on Dec 12, 2019 4:24 PM

Hello,

Please refer to the following Apple Support document.

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