You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No service

i am using iPhone 7, last time i updated my ios to ios 12, my cellular data started to become ERROR, i can't use my cellular data cause it keeps saying no service in my bar. The first time, i try to reset my network settings and it works, my phone started to work as usual. But after a weeks it came back to an ERROR situation, so now i can't make a call, or anything else with my cellular data, i need to always use WIFI and it sucks. Please help me anyone:(

iPhone 7, iOS 12

Posted on Dec 13, 2019 9:20 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2019 9:32 AM

Have you tried to update your device to iOS 13.3, the latest iOS version?

or

Did you followed all the steps provided in this support guide?--> If you see No Service or Searching on your iPhone or iPad - Apple Support

If you get no help, see if your device is eligible for this repair program:--> iPhone 7 Repair Program for "No Service" Issues - Apple Support

Regards

Giulio

2 replies
Question marked as Top-ranking reply

Dec 13, 2019 9:32 AM in response to aneba

Have you tried to update your device to iOS 13.3, the latest iOS version?

or

Did you followed all the steps provided in this support guide?--> If you see No Service or Searching on your iPhone or iPad - Apple Support

If you get no help, see if your device is eligible for this repair program:--> iPhone 7 Repair Program for "No Service" Issues - Apple Support

Regards

Giulio

Dec 13, 2019 1:09 PM in response to ProustGiulio

i have tried to update to ios 13, but it can't be done, first i click install, and the ios 13 will be downloaded, but it can't be installed, it says "you are not connected to a network", but obviously i am using wifi, maybe thats because my cellular data.

I have tried to follow the step by reinstalling my phone but nothing happen, it didn't help. i am trying to reach out Apple cause from what i read, some people say that, this problem usually happen to iphone 7, but in my country, this thing is a little bit hard to be solved, but i am trying to reach Apple. thanks so much for your response. if you could help me in another way, i would be so thankful

No service

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.