My company disallowed access on personal phones, so I removed the Device Management Profile they had installed. Now I can't change my password back to a simple 4 digit pin, and I can't find that the profit is still there somewhere. Nothing under settings/general/ - no profiles. Anyone know if there is another file I need to erase or change so I can go back to the simple 4-digit pin?
Thanks!
Jeff...
Hi Seattle Jeff,
Thanks for posting your question. As I understand it, you've removed a Device Management Profile from your iPhone and you're unable to change the format for your device passcode. Is that right?
To clarify, did you use these steps to remove the profile? Install or remove configuration profiles on iPhone
Which exact iOS version are you using under Settings > General > About?
Try tapping Settings > Face ID & Passcode > Change Passcode, and then enter your current passcode. Then, tap "Passcode Options." What exactly are you seeing there? If "4-Digit Numeric Code" appears, what happens when you tap it? If you get an alert, be sure to include the full text of the alert.
This information may be helpful as well: Use a passcode with your iPhone, iPad, or iPod touch
"If an alert says to change your passcode or you can't adjust your passcode settings
Configuration profiles and email accounts based on Microsoft Exchange (common with business or education devices) sometimes have passcode policies that cause issues like this:
Contact your IT administrator for help. If you don’t use a configuration profile or Microsoft Exchange account, or if your device is personally owned, make sure you update your device to the latest version of iOS or iPadOS."
Take care.
You fixed it! Hadn’t noticed the “Passcode Options” link. I was able to change to a 4-digit pin and change the password. THANK YOU! Hopefully I can repeat the process for my Watch as well.
Remove Device Profile on iPhone X / change to 4 digit password
