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cason208 Author

Level 1

8 points

Apple ID Screen is Frozen

How to sign in and rest you iPad

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Dec 13, 2019 11:26 AM

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Best reply

Level 10

684,123 points

Posted on Dec 13, 2019 11:35 AM

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

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Best reply

Level 10

684,123 points

Dec 13, 2019 11:35 AM in response to cason208

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

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Apple ID Screen is Frozen

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